Features

Build the flow.
Then everything follows.

The flow builder is the product — draw the exact path a comment or a DM should take. Conversation, commerce, logistics and intelligence are what a well-built flow makes possible.

I — Automation

Draw the flow. Watch it run.

01

Visual flow
builder.

Drag, connect and configure a conversation's exact path — with undo/redo, ready-made templates, and a test mode that simulates every step before it goes live.

One flow, drawn once — run every time.
DM in
intent?
auto-reply 0.42s
handoff → human rare
order · Nº 2841 live
Black Hoodie — LEGP 850
Matching Joggers — LEGP 400
TotalEGP 1,250
Blueprint № 01
02

Comment in,
DM out.

The signature flow: a comment triggers a public reply and a private DM in the same run — reach the commenter without either of you leaving Instagram.

02 · Signature
One comment, two replies, zero manual work.
03
Branch on the reply

After asking a question, split the flow by which quick-reply option the customer picks — no two conversations have to go the same way.

Logic
04
Two triggers, precisely scoped

Fire on a comment or a DM, filtered by keyword. Target any post or hand-pick the specific ones.

Triggers
05
Discount codes on demand

Fetch a real code mid-conversation and drop it straight into the reply — no copy-pasting between tabs.

Commerce
06

Broadcast,
segmented.

Message everyone who's ever DM'd you, or just the customers carrying a specific tag. Schedule it for later or send now.

06 · Reach
tag: repeat customer
Grid of everyone. One row on fire.

II — Conversation

It speaks fluently.

07
Every language

Understands and replies in any language — with particular depth in Egyptian Arabic and English, mixed freely or on their own.

Languages
08
Voice messages

Customers talk, dmly listens — voice notes are understood and answered like text.

Audio
09
Product photos

Recognizes the images customers send and replies with the right product.

Vision
10
Your brand tone

Learns how you speak. Never scripted, never generic, never robotic.

Voice

III — Commerce

It sells, not just answers.

11

Orders,
in the DM.

Creates and edits Shopify orders without the customer ever leaving the conversation.

Order confirmed, without leaving the DM.
DM in
intent?
auto-reply 0.42s
handoff → human rare
order · Nº 2841 live
Black Hoodie — LEGP 850
Matching Joggers — LEGP 400
TotalEGP 1,250
Blueprint № 02
12
Catalog search

Searches your entire inventory intelligently to recommend the right product.

Discovery
13
Upsell & cross-sell

Suggests naturally, recovers abandoning customers, never pushes.

Revenue
14
Lead qualification

Identifies serious buyers and guides them gently to checkout.

Sales

IV — Logistics

It follows the parcel.

15

It tracks
the parcel.

Answers “feen el order?” with real-time Bosta shipment status — no human needed. Bring your own Bosta API key.

15 · Bosta
Shopify Bosta WhatsApp Facebook + more
Bosta, live in the shelf.
16
Proactive updates

Customers hear about shipping milestones before they think to ask.

Updates

V — Intelligence

It remembers and learns.

17
Conversation memory

Every thread stays tied to that customer's Instagram account — reopen it any time.

Memory
18
Knowledge first

Searches your FAQs, policies, pricing and shipping rules before replying.

Knowledge
19
Human handoff

Escalate a conversation to your team with the full history attached, right from the flow builder.

Team
20

Every number,
live.

Conversations, revenue, orders and conversion rate — live on the Overview dashboard.

20 · Insights
1,204 conversations ▲ 12%
Overview № 01
Every KPI, updating as it happens.

Begin.

See every feature working on your own catalog.

Get started

Free to start. No card. Cancel anytime.